I just had to send the following mail to PSE.
"Despite the fact that I did the verification step last time when I had to migrate from eBill to My PSE Account, the system continues to prompt me to verify myself and it will not accept any such data. I've now tried the following things to log onto my PSE Account.
- Log on with my existing username and password in My PSE Account. Attempt to verify my Customer Name and Account Number. No customer information found.
- Log on with my old eBill username and password. Attempt to verify my name, date of birth, and phone number. Incorrect information.
- Log on with my old eBill username and password. Attempt to verify Customer Name and Account Number. No customer information found.
- Get a new password generated and mailed to me. All three attempts above were retried with the new password.
I don't know exactly what's wrong, but whatever it is, it's incredibly frustrating. What do I need to do to fix my account and actually pay my bill?"
What I actually wanted to do was send that mail with a lot more swearing and tell them how incredibly retarded they are. Why is it this difficult to actually pay them money? FFS, if I want to give them money, why the Hell won't they take it?
Posted by Nick at March 5, 2006 10:25 PM | TrackBackMaybe they know it's counterfeit. :)
Posted by: Kara at March 9, 2006 11:33 AM